Privacy Policy
Last updated: 12th June 2026
4 Pillars UK (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase a programme, or sign up for our mailing list.
1. Who We Are
4 Pillars UK
Website: 4pillars.uk
Email: lisa@4pillars.uk
2. Information We Collect
We may collect the following information when you use our website or services:
- Name and contact details (email address, phone number)
- Billing and payment information (processed securely via our payment provider — we do not store full card details)
- Account login details when you purchase a course or programme
- Information you provide when filling out forms, surveys, or assessments
- Technical data such as IP address, browser type, and device information
- Information about how you use our website (pages visited, time spent, links clicked)
3. How We Use Your Information
We use your information to:
- Provide access to purchased programmes and courses
- Process payments and send order confirmations
- Send marketing emails and updates (only with your consent, via MailerLite)
- Respond to enquiries and provide customer support
- Improve our website, content, and services
- Comply with legal and accounting obligations
4. Email Marketing
If you sign up to our mailing list, we use MailerLite to manage and send email communications. You can unsubscribe at any time using the link in any email we send. We will never sell or share your email address with third parties for their own marketing purposes.
5. Cookies and Analytics
Our website may use cookies and similar tracking technologies (such as Kajabi’s built-in analytics, and potentially tools like Google Analytics or Facebook/Meta Pixel) to understand how visitors use our site and to improve our marketing. You can control or disable cookies through your browser settings.
6. Third-Party Services
We use trusted third-party platforms to operate our business, including:
Kajabi — website hosting, course delivery, and payment processing
MailerLite — email marketing
These providers have their own privacy policies governing how they handle your data.
7. Data Storage and Security
Your personal information is stored securely and only accessible to authorised personnel. We take reasonable steps to protect your data from unauthorised access, loss, or misuse.
8. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at lisa@4pillars.uk
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. for tax and accounting records).
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
